Withdrawals via PIX are instantaneous and are sent to the bank account linked to your PIX key. However, in some situations, there might be instabilities beyond our control that could cause delays beyond the expected time. If this happens and the funds don’t reach your bank account within 24 hours, please contact our support team immediately.
Rest assured that our support team is taking measures to ensure your withdrawal is credited as quickly as possible, whether through automated or manual systems.
Also, make sure to check the withdrawal methods available for your winnings.
